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Title
Configural algorithms of patient satisfaction, participation in diagnostics, and treatment decisions' influences on hospital loyalty
Author
Chang, Chia-Wen
,
Tseng, Ting-Hsiang
,
Woodside, Arch
Date
2013
Genre
article
Version
Post-print version of an article published in Journal of Services Marketing 27(2): 91-103. doi:10.1108/08876041311309225.