Case study of Apple, Inc. for business law students
Reder, Margo E. K. “Case study of Apple, Inc. for business law students”. Journal of Legal Studies Education, 2009. http://hdl.handle.net/2345/1473.
This article explores how Apple's business model makes use of content licensed from third-party music labels that is in digital format, and how it delivers the service to consumers over the internet. Control of content and profits are the two top goals of the music labels - - yet the goals of the music labels customers are in stark opposition to those goals, since users wish to use the content in different ways and formats, and they have become very averse to paying for content, which becomes easy when content is digital. Since the music labels have in effect conceded distribution of their products to Apple, for one, Apple has found itself in the middle, at once adhering to its contractual duties under agreements with the music labels, while enticing customers and profiting from its user-friendly interface and platform. Apple must both control content to avoid lawsuits, and sell the content to continue its iTunes service.